Luke Rossi

Senior Leasing Professional @South Oxford Management

Norwalk, CT, US

Reached out to prospects by phone call and email, conducted follow ups to build relationships, address needs, and successfully convert leads into long-term tenants.•Managed lease renewals, processed invoice, and closed financial account statements, ensuring a smooth client experience and maximizing retention.•Trained and motivated staff to exceed performance goals, while maintaining compliance with Fair Housing and Connecticut state housing laws.