Luke Phillips

Project General Manager @Vertu Motors plc

Gateshead, GB

Project General Manager at Vertu Motors plc, working across our entire UK dealership network with a focus on driving operational excellence, customer satisfaction, and business performance.My role is unique, no fixed base, but a hands-on presence across multiple sites and brands, from premium marques to high-volume retailers. I work alongside senior leaders and teams to ensure standards, processes, and results are consistent, whether I’m supporting a short-term project, leading a transition, or helping a dealership hit ambitious targets.With a remit that takes me nationwide, I manage projects that cover everything from operational strategy, sales and aftersales performance to customer experience improvement, responding quickly and effectively wherever the business needs me most.Passionate about leadership, brand representation, and making a tangible difference on the ground, I thrive in fast-paced environments where results matter.