Luke Panousopoulos
Regional General Manager, Customer Experience, Airports – Midwest USA
- Role
- Regional General Manager, Customer Experience, Airports Midwest Usa at Air Canada
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Luke Panousopoulos
Seasoned Regional and Operations Manager with exemplary skills in Aviation and Logistics. Energetic professional with engaging personality and service-driven background. Trained in operations management and Transportation Service Industries.
Experience
Regional General Manager, Customer Experience, Airports Midwest Usa
Apr 2018 — Present
Current Role as of April 2018, entails the oversight and management of twelve airport locations that Air Canada services in the Midwest Region, USA:ORD, DEN, SLC, DEN, MSP, MCI, MKE, IND, DTW, CLE CMH, CVG, IND, STL Airports• Managing and overseeing Unionized and Non-Unionized employees.• Managing and overseeing vendor and ground handling activities across Midwest Region.• Oversight of Safety, Security, and Regulatory Standard Operating Procedures in partnership with TSA, FAA, USCBP, and airport authorities across Midwest Region USA.• Monitoring and auditing all airport, safety, security, and financial aspects of airport operations and implementing corrective actions for continuous operational improvements and ensuring compliance with corporate and regulatory standard operating procedures.
Education
HOBART HIGH SCHOOL
Diploma
1988 — 1991
BOYD SCHOOL OF TRAVEL BUSINESS CAREERS
Certification, Airline/Hospitality Industry
1993 — 1993
INDIANA UNIVERSITY
40 Credit Hours, Business Administration
1992 — 1994
Skills
- Negotiation
- Import
- Management
- Reverse Logistics
- Distribution Center Operations
- Freight
- Ocean Freight
- Software Documentation
- Airlines
- Demand Planning
- Materials Management
- Air Freight
- Logistics Management
- Supply Chain Optimization
- Purchasing
- Dispatching
- Truckload
- Process Improvement
- Supply Chain Management
- Transportation Management
- Ocean
- Mrp
- Logistics
- New Business Development
- Customs Regulations
- Supply Chain Operations
- Freight Forwarding
- Sales Management
- Contract Negotiation
- Forwarding
- Hazardous Materials
- Forklift Operator
- Warehouse Management
- Ltl
- Supply Chain
- Transportation
- Customs Brokerage
- Iata
- Warehousing
- Import/Export Operations
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