Luke Miller

About Luke Miller

Award-winning business operations leader adept in program management, supply chain solutions, continuous improvement, and transformational leadership, with in-depth experience secured through progressive roles. Professional skill set secured across multiple industry engagements, owning an excellent track record of piloting projects that improve P&L and enterprise performance, reduce costs, implement business process re-engineering, and deploy customer-centric solutions. Now positioned for a role of increased scope and responsibility, using situational analysis, workforce improvement, technology, action plan communication, stakeholder relationship development, and the integration of new processes to deliver increased revenue growth and profitability.Examples of success/achievement: Reduced labor costs by $250K+ per peak season and decreased seasonal hiring (35%), minimizing seasonal hires, and perfecting resource allocation through cross-training existing staff and streamlining workflow processes. Influenced revision to 100% of client contracts by setting monthly minimums to prevent overinflation of space allocations and order volume, providing risk mitigation, and protecting company costs and profitability. Boosted B2B sales by over 45% in a year by assessing existing approved business partners, visiting local sites to obtain business or propose trial periods, and forging strategic alliances. Collaborated with the project team to cultivate a prosperous district and heighten associate retention through tailored developmental workshops and achieving a notable 25% promotion rate among 230 employees.Areas of ExpertiseProject Management, Budget & Cost Management, Change Management, Cross-Functional Teams, Supply Chain, Process Reengineering, Stakeholder Management, Business Transformations, Solutions Design & Delivery, Logistics, Best Practices, Account Management, Branch Management, Business Development, Client Retention/Satisfaction, Continuous Process Improvement, Customer Relationship Management, Operations Management, Forecasting, Workforce Development, Profit Improvement, Project Management, Data Analysis, Business Transformations, P&L, Corporate Communications, Employee Relations, Facilities Management, Inventory Management, TurnaroundsReach me at: l••••••••@gmail.com

Experience

1. Plant Manager

   Cintas

   Aug 2024 — Present · Chicago, IL, US

Education

• Western Illinois University

  Bachelor’s Degree

• Dale Carnegie Training

  Continuing Education Units

• Western Illinois University

  Master’s Degree