Luke Lomax

About Luke Lomax

I have been in the retail sales and service environment for of last 20 years. I started at Radio Shack selling all kinds of electronics and found that I had a knack for cell phones and television services. I believe this is due to my preoccupation with the latest technology I have had since my early middle school days. Figuring that mobile devices would be a good train to ride on into the future, I became employed with T-Mobile once I moved back to Indianapolis after leaving Ball State University. I was there for almost two years and was a rope performer in my location. I left T-Mobile to pursue a career with AT & T U-Verse as a door to door sales representative. However, I voluntarily left my position in door-to-door sales with AT & T U-Verse as it was not within my comfort zone and was not the right position for me. In the interim time, while looking for other employment opportunities with AT & T I worked as an Installation Technician at Brighthouse Networks in downtown Indianapolis. In May of 2008 I was hired on as a Home Solutions Consultant at the AT & T store on E Washington Street, and have since transferred to a Retail Sales Consultant position at the Hamilton Town Center location. I was the Chief Steward for CWA Local 4900 division 2 Area 7 until my promotion in August 2013 to be assistant store manager at the East Washington store.The result of such a diverse work history being coupled with my own desire to meet, talk to, and get to know people I work with, has been that I can work with or for anyone. I have an excellent outlook and remain positive at all times. I have learned that every person has different preferences for the way they are managed, communicated with, and coached, and that has given me a very broad spectrum of people that I am able to supervise successfully.

Experience

1. Sr Associate - in Home Experts

   AT&T

   Dec 2023 — Present · IN, US

Education

• Perry Meridian High School

  Academic Honors Diploma, Academic Honors Diploma

  1998 — 2002

• Ball State University

  N/A, Telecommunications

  2002 — 2005

• IUPUI

  N/A, Visual Communications

  2005 — 2006

Skills

• Social Media
• Direct Sales
• Microsoft Office
• Sales
• Information Technology
• Marketing
• Customer Experience
• Selling
• Microsoft Word
• Team Leadership
• Team Building
• Management
• Microsoft Excel
• Customer Satisfaction
• Training
• Process Improvement
• Business Development
• Mobile Devices
• Team Management
• Sales Operations
• Customer Retention
• Customer Service
• Telecommunications
• Wireless
• Leadership
• Public Speaking
• Networking
• Strategic Planning
• Employee Relations
• Inventory Management
• Coaching
• Business-to-Business (B2b)
• Retail Sales
• Retail
• B2b
• Wireless Technologies
• Mobile Technology
• Account Management
• Employee Training
• Solution Selling