Luke Jones
Global Service Campaigns Manager @JLR
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WORK HISTORY
Global Service Campaigns Manager @JLR
GB
Managing the approval, costing, financial governance, validation and Launch of proactive customer enhancements, Recalls and repairs for both Hardware and Software (Hardwired and Over The Air) deployment.
EDUCATION
MOTEC Training Centre
City & Guilds Level 3, Vehicle Maintenance and Repair Technologies
University of Bradford
Six Sigma Black Belt & Post Graduate Certificate, Advanced Engineering Processes
Heart of Worcestershire College
NEBS Supervisory Management, Management
University of Bradford
Six Sigma Green Belt, Advanced Engineering Processes
SKILLS
ABOUT LUKE JONES
Technical and customer focused, which has been driven from my time in retailers as a Master Technician and Service Leader. Incorporated Engineer accredited and Six Sigma Black Belt certified, but flexible to AGILE methodologies and experienced in leading and coaching teams.
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