Luke Johnson
Business Process Management Analyst @ JPMC
- Role
- Business Process Management Analyst at JPMorganChase
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Luke Johnson
Sports Business Management alumni from NC State with a passion for applying business principles to the sports industry. Gaining hands‑on experience at MetLife in Strategy, Planning & Portfolio Management, where I contributed to project leadership, stakeholder communication, and presentation development for senior management. At JPMorgan Chase, I work in Business Process Management, mapping and optimizing end‑to‑end workflows, leading cross‑functional discovery and design sessions, and partnering with Technology to deploy dashboards and automation. I focus on measurable improvements in cycle time and quality, while establishing governance routines that align stakeholders on KPIs, risk and compliance, and change management.
Experience
Business Process Management Analyst
Jan 2026 — Present · Charlotte, NC, US
Education
North Carolina State University
Bachelor's of Science, Sports Management - Minoring In Business Entrepreneurship
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