Luke Farrell

Customer and Banking, Head of Customer Journey Mapping @Starling

London, GB
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Aug 2025 — Present

Customer and Banking, Head of Customer Journey Mapping @Starling

View department →

London, GB

Leading Starling Bank’s efforts to understand, optimise, and elevate every step of the customer experience — shaping journeys that are not just seamless, but truly customer-obsessed. Driving collaboration across teams, championing great outcomes, and achieving lasting impact in the world of digital banking.

EDUCATION

2005 — 2009

University of the Arts London

BA

SKILLS

BloggingDirect MarketingDigital MediaAdvertisingFacebookMedia PlanningWeb AnalyticsIntegrated MarketingOnline MarketingPpcSocial Media MarketingOnline AdvertisingMobile MarketingGraphic DesignSocial MediaDigital MarketingDigital Strategy

ABOUT LUKE FARRELL

Passionate about designing world-class customer experiences that drive real impact — for…

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Luke Farrell — Customer and Banking, Head of Customer Journey Mapping at Starling in London, GB | Unifers