Luke Custer
- Role
- Director, Global Professional Services at Hyland
- Location
- Sheffield Lake, OH, US
- LinkedIn followers
- 500 followers
About Luke Custer
Mission-Driven Leader | U.S. Air Force Veteran | Focused on Building & Owning World-Class…
Experience
Director, Global Professional Services
Mar 2021 — Present
Full P&L ownership & responsibility; improved vertical margin to over 40%, increased team billable utilization to over 75% and overall revenue attainment over $5M. • Leads and continuously provides feedback and professional development to a team of Managers, Project Managers, Principal Consultants, and Solution Consultants • Provides engagement sponsorship with high value customers; acts as escalation point to external executive leadership while coordinating with internal Product…
Education
Community College of the Air Force
A.A, Information Systems Technology
2002 — 2006
University of Maryland Global Campus
Master of Science (MS), Information Technology: Project Management
2012 — 2015
American Military University
Bachelor of Science in Security Management, IT Security
2008 — 2010
University of Maryland Global Campus
Master of Business Administration (M.B.A.)
2017 — 2018
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