Luke Calderone

About Luke Calderone

Principal Site Reliability Engineer committed to operational excellence and empowering teams to deliver meaningful outcomes for employees and customers. My work centers on building resilient systems, driving automation, and fostering transparency in every process—enabling rapid incident response and sustained reliability across complex environments.I lead by example, blending critical thinking and brainpower with high integrity and grit in navigating challenges. Known for my determination and passion for both technology and people, I consistently uphold a track record of success through dynamic flexibility and adaptive leadership. My experience spans SRE leadership, global IT Operations, Application Support, and process ownership, leveraging data-driven insights to accelerate continuous improvement.I thrive in collaborative, high-stakes teams where priorities shift rapidly and clear communication is key. My sense of ownership and attention to detail ensure that customer needs are met with precision and care.Outside of work, I recharge with my family and pups.Skills:Site Reliability Engineering | Incident & Problem Management | IT Operations Analytics | Application Support | Team Leadership | Product Ownership | Process Optimization | Automation

Experience

1. Principal Site Reliability Engineer (Sre)

   Kforce Inc

   Aug 2024 — Present

   SRE Lead | Consultant Supporting Texas Mutual Insurance Company

Education

• George Mason University

  Bachelor of Science - BS, Systems Engineering

  1994 — 1997

Skills

• Business Process Improvement
• Incident Handling
• Business Analysis
• IT Service Management
• Risk Management
• Vendor Management
• IT Management
• Virtualization
• Global Leadership
• Major Incident Management
• Critical Incident Response
• Incident Management
• IT Operations
• Itil
• Problem Management
• Cloud Computing
• IT Strategy
• Knowledge Management