Luke A.
Senior Manager Network Operations @HIVED
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WORK HISTORY
Senior Manager Network Operations @HIVED
London, GB
Reporting directly into the VP of Network and Strategy, the NetworkOps team monitors the middle mile operations from a business perspective, proactively flagging potential issues to the relevant Ops teams and troubleshooting to ensure that HIVED’s SLA is protected. We oversee & lead all things HIVEDhaulage.
EDUCATION
Northumbria University
Bachelor of Arts (Honours) in Business Leadership and Management, Business Administration, Management and Operations
ABOUT LUKE A.
I’m a results-driven operations and logistics professional with over 7 years’ experience at leading organisations including Amazon, DPD, and HIVED. My background spans operations management, logistics, sustainability, and customer service, with a proven ability to deliver efficiency, innovation, and growth in fast-paced environments.At HIVED, the UK’s leading parcel delivery challenger and largest EV fleet, I lead and support projects across operations, supply chain, and strategy — driving operational excellence through EV charging and eHGV initiatives, process optimisation, city expansion, automation, and growth planning.Beginning my career in automotive customer service and sales, I developed a strong customer-first mindset that ensures every operational decision aligns with service quality and sustainability goals.Passionate about the intersection of operations, innovation, and sustainability, I’m committed to shaping a cleaner, smarter, and more efficient future for logistics.
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