Lukasz Romanik
IT Manager @ Key Collision Centers | Fixing Tech Headaches So You Don’t Have To | Fluent in Human & Machine
- Role
- IT Manager Systems Administrator Network Admin Help Desk at Key Collision Centers
- Location
- Amherst, NH, US
- LinkedIn followers
- 500 followers
About Lukasz Romanik
Experienced IT Manager with a proven track record of leading end-to-end technology…
Experience
IT Manager Systems Administrator Network Admin Help Desk
Jan 2023 — Present · Portsmouth, NH, US
Sole IT lead for a multi-state auto body corporation managing 11+ locations, ensuring network stability, endpoint security, and business continuity across all shops- Delivered 99.9% uptime while managing site-wide deployments of Meraki firewalls, switches, and wireless infrastructure, including emergency hotspot setups during outages- Migrated and managed Office 365 tenant including Exchange Online, Azure AD, Defender for M365, MFA enforcement, and license optimization, improving both security and compliance- Deployed Splashtop for remote access, accelerating support ticket resolution by 25%+, and minimizing downtime at all sites- Diagnosed and resolved VOIP issues with OnSIP across multiple branches, including debugging silent call bugs in Portsmouth and converting phones from Wi-Fi to wired to fix dropouts- Integrated and managed One for collision center workflows, handling updates, end-user support, and system integrity- Investigated high data usage and network abuse via Meraki analytics, identifying and reporting non- work activity (e.g, Facebook, Netflix) and enforcing usage policies- Provided hardware lifecycle management, including specs, sourcing, imaging, and deployment of desktops/laptops—personally overseeing all purchasing and upgrades- Partnered with leadership (COO/CFO) to plan and budget for major IT rollouts, including cost-benefit analyses and vendor management- Led the implementation of multi-site camera systems, from specification to install coordination, including working with local shop managers post-security incidents- Oversaw all day-to-day IT support and cybersecurity tasks independently, with zero internal team— serving as the only IT professional in the organization.
Education
Bialystok University of Technology
Bachelor of Science - BS, Computer Science
2006 — 2010
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