Lukas Mason
Growth and Operations Strategist
- Role
- Retail Specialist at Apple
- Location
- Newport Beach, CA, US
- LinkedIn followers
- 500 followers
About Lukas Mason
Experienced professional in customer engagement, digital advertising, and data-driven…
Experience
Retail Specialist
Aug 2025 — Present · Newport Beach, CA, US
Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products. • Understand and proactively stay up to date on Apple’s products, services, purchase options, and Product Zone sales processes.• Support your peers throughout the store as needed by sharing knowledge about Apple’s products, services, and purchase options, and assist in offering ownership opportunities.• Maintain accuracy and follow guidance.• Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.• Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. • Demonstrate Apple’s values of inclusion and diversity in daily activities.
Education
University of Utah
Bachelor of Business Administration - BBA, Business Administration and Management, General
2018 — 2022
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