Luiz Bedin Melo
IT Operations, Projects.
- Role
- IT Operations Support Manager at Hitachi Energy
- Location
- Westfield, NJ, US
- LinkedIn followers
- 500 followers
About Luiz Bedin Melo
I\'m currently IT Manager at Hitachi Energy, a global leader in power and energy solutions. With over 25 years of experience in IT, IT sales and IT operations, I have developed a diverse skill set encompassing sales management, sales and marketing, operations management, and budgeting.My career journey has taken me from operations and project management roles, where I gained valuable insights into efficient processes and financial management, to sales roles, where I specialized as an account and product specialist, engaging in direct sales (B2B) targeting medium to enterprise level customers. I have consistently delivered exceptional customer satisfaction and surpassed target goals and quotas above 20M USD, achieving recognition in Dell\'s Presidents Club for two consecutive years. My true passion lies in assisting customers in making informed decisions by understanding their unique business context and addressing their IT challenges. I thrive on providing the most cost-effective solutions, ranging from hardware to software, and from end-user devices to data center infrastructure. By combining my expertise in sales management and sales and marketing with my commitment to delivering exceptional customer products and experiences, I am poised to make a significant impact in driving business growth and fostering long-term partnerships.
Experience
IT Operations Support Manager
Dec 2024 — Present · US
Education
Uninove - Universidade Nove de Julho
Sales Business management , Business, Management, Marketing, and Related Support Services
The University of Texas at Austin
Post Graduation on Cloud Computing, Cloud computing
Skills
- Sales Management
- Sla
- Itil Certified
- Infrastructure Management
- Information Technology
- Negotiation
- Operating Systems
- IT Service Management
- Vmware Esx
- Cloud Computing
- Leadership
- Solution-Oriented Selling
- Virtualization
- Microsoft Exchange
- Disaster Recovery
- Service Delivery
- IT Management
- Service-Level Agreements (Sla)
- IT Operations
- IT Outsourcing
- Infrastructure Services
- Incident Management
- Hp
- Vmware
- Server Architecture
- IT Strategy
- Outsourcing
- Business Strategy
- Windows Azure
- Microsoft Certified Professional
- Crm
- Itil
- Architecture
- Data Center
- Pre-Sales
- Citrix
- Infrastructure
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