Luiza W.
Senior Data Quality Specialist @Cohere
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WORK HISTORY
Senior Data Quality Specialist @Cohere
Toronto, CA
Cohere is a Canadian company pioneering NLP (Natural Language Processing) technology, offering market-leading business solutions that make advanced AI accessible and impactful.Key activities I undertake in this role include:• Ensure the Accuracy, Quality, and Consistency of Machine Learning Data: Perform labeling, ranking, auditing, and corrections in Portuguese, adhering to style guides and high-detail standards.• Collaborate to Enhance Model Performance: Provide language-specific feedback to cross-functional teams, identifying opportunities to optimize data quality and AI models.• Execute Tasks with Precision and Independence: Manage text-based and preference-based tasks with strong problem-solving skills, time management, and attention to detail.
EDUCATION
Universidade Federal de Santa Catarina
Bachelor's degree, Portuguese Language and Literature
George Brown Polytechnic
Certification, UX Design Program
The G. Raymond Chang School of Continuing Education at Toronto Metropolitan University
Certification, Communication and Professional Development - Workplace Communication in Canada (WCC)
Universidade Federal de Santa Catarina
Master's degree in Literature
ABOUT LUIZA W.
I support teams with multiple projects and work towards achieving customer satisfaction on digital products. With over 10 years of experience, I am a problem-solving and detail-oriented professional dedicated to customer service whether I am working in AI, gaming, technology, retail, education, healthcare, logistics or any other industry. My passion for helping others drives me to build positive client relationships and improve process efficiency. I thrive in dynamic environments and believe in the power of empathy and active listening. I always strive to make every interaction count because, at the end of the day, people will never forget how we made them feel. Please feel free to connect with me on LinkedIn or contact me directly at l••••••••@gmail.com
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