Luiza Hermenegildo Ferrante
Travel Associate @Elite Travel Management
Signup · Get unlimited contacts
WORK HISTORY
Travel Associate @Elite Travel Management
Calgary, AB, CA
As a seasoned Travel Coordinator at Elite Travel Management, I orchestrate seamless travel experiences for clients, covering flights, accommodations, ground transportation, credits and payments through WEX.My role extends to securing owed commissions from hotels by liaising with the finance department, while also actively contributing to the growth of the leisure brand through targeted marketing strategies. Building strong relationships with suppliers and partners, I ensure our clients enjoy exclusive perks and personalized experiences tailored to their preferences, needs, and budgets. With a proactive approach to customer service, I consistently exceed expectations by delivering swift responses and adeptly resolving issues.My strengths lie in optimizing travel experiences, curating unforgettable journeys, and fueling brand growth, all while fostering enduring relationships within the industry.
EDUCATION
USP - Universidade de São Paulo
Postgraduate Degree, Tourism
USP - Universidade de São Paulo
Bachelor's degree, Leisure and Tourism
ABOUT LUIZA HERMENEGILDO FERRANTE
I am a Customer Experience Specialist with a strong background in corporate travel, luxury leisure travel, and event coordination. My focus is on delivering seamless, personalized experiences that exceed client expectations and build long-term relationships.As a Corporate Travel Associate, I provide tailored travel solutions for executives and VIP clients, managing complex itineraries with precision and care. My proactive approach to problem-solving ensures smooth, stress-free travel experiences, even in the most challenging situations.With a history of curating luxury travel and executing high-end events, I excel at listening to client needs, anticipating preferences, and offering customized, high-touch service. I’m passionate about creating exceptional experiences that foster trust and loyalty.Core Skills:Customer Experience ExcellenceVIP & Executive Client SupportProactive Problem SolvingPersonalized Travel & Event SolutionsRelationship Building & RetentionI’m driven by a commitment to surpassing expectations and enhancing the overall client journey through strategic, personalized service.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.