Luis Mendoza
Technology Support Associate at Chelsea Piers
- Role
- IT College Lab Technician at City Tech, CUNY
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Luis Mendoza
Experienced IT professional, skilled in managing complex technical issues, and supporting…
Experience
IT College Lab Technician
Mar 2022 — Present · New York, NY, US
Installing, configuring, troubleshooting academic software and hardware, and working with network shared resources such as printers, drives and folders.• Troubleshooting internet connectivity for desktops, laptops, and mobile devices. Monitoring ticketing system and respond to user requests• Active Directory user management (Creating, adding, removing, moving users).• VM management (Horizon). Setting up new hires, Imaging of computers (ghost), Resolving any IT equipment issues.• Contributing to an expanded database of help and techniques tutorials. IT Inventory management and tracking of equipment.
Education
City Tech, CUNY
Associate's degree, Applied science
2020
City Tech, CUNY
Bachelor's degree, Computer and Information Systems Security/Information Assurance
2022
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