Luis Mansur
Bilingual HR Professional | Workday & HR Systems Support | Cybersecurity Student
- Role
- Bilingual Human Resources Professional at The Home Depot
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Luis Mansur
I am an HR Operations professional specializing in the backend management and…
Experience
Bilingual Human Resources Professional
Jun 2024 — Present · US
Collaborate with HR partners to address employee inquiries, resolve payroll and policy-related issues, and ensure alignment with company procedures-Communicate clearly and professionally across phone, chat, and case management platforms, supporting associates in both English and Spanish-Navigate and troubleshoot HR systems including Workday and Salesforce CRM to process transactions, manage employee data, and assist with system access issues-Apply empathy and active listening to understand associate concerns and deliver accurate, policy-based resolutions-Maintain accountability by documenting cases thoroughly and ensuring follow-up aligns with service standards and compliance requirements.
Education
International School of Aruba
High School Diploma
Houston City College
Associate of Applied Science, Cybersecurity
CG Spectrum
Advanced 3D Modeling Diploma, Computer Graphics
Lynn University
Bachelor's degree, International Business
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