Luis Figueira

Senior Forward Deployed Engineer @Salesforce

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2025 — Present

Senior Forward Deployed Engineer @Salesforce

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London, GB

EDUCATION

2002 — 2003

Goethe Institut

A1, A2, B1, German

1998 — 2004

Instituto Superior Técnico

Technological Physics Engineering, Computational Physics, Theoretical Physics, Applied Mathematics, Applied Physics, Particle Physics

2010 — 2011

Universidade Católica Portuguesa

PAGAP - Advanced Program In Project Management And Evaluation, Project Management

N/A

Quantic School of Business and Technology

Executive MBA, Business Administration, Management and Operations

2003 — 2004

British Council

C2, English

N/A

Quantic School of Business and Technology

CTO Program, Business Administration and Management, General

SKILLS

Design ThinkingIT StrategyEcommunicationsLeadershipEtlEnterprise ArchitectureCrm SoftwareConsultingSiebelRightnowData ModelingEaiCustomer Relationship Management (Crm)Data AnalysisSiebel EaiSoftware Project ManagementCrmItilBusiness AnalysisCrm IntegrationManagementProject ManagementWeb ServicesDigital StrategyTeam ManagementTelcoSqlData Warehouse ArchitectureEimSoaMachine LearningBusiness ProcessBusiness Process DesignSolution ArchitectureXmlJavascriptUmlIntegrationOracle SqlDigital Transformation

ABOUT LUIS FIGUEIRA

Driving success in digital transformation and Customer Experience (CX) initiatives by maximizing IT investments and managing change effectively. A seasoned professional with extensive experience engaging with executive teams and business units to ensure strong alignment in future state planning. I support customers in achieving their advanced, long-term implementation, and continuous innovation objectives. Possessing in-depth knowledge across multiple products and platforms, particularly within large global enterprises, I bring proven expertise in program management, enterprise architecture, and business architecture thought leadership.Demonstrated success across various industries (Telecommunications & Media, Energy, Public Sector) and regions within EMEA (United Kingdom, Portugal, Egypt, United Arab Emirates, and Czech Republic). Led transformation teams and collaborated with global stakeholders in multinational businesses.Key Focus Areas- Large Enterprises: Specialising in complex, enterprise-level implementations- Complex Digital Transformation: Guiding companies through transformative digital initiatives to drive business growth, including integration of legacy platforms, migrations, etc- Strategic Guidance: Providing expert advice on architecture design, roadmaps, and data strategies- Long-Term Success: Helping organisations establish repeatable processes, ongoing innovation, and robust governance, assessing and setting up Centres of Excellence- AI and Data Integration: Assisting businesses in leveraging AI, data management, and integration strategies for a comprehensive Customer 360 and data-driven decision-making.(Standard disclaimer applies: views and opinions are my own and do not necessarily represent those of my employer)

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Luis Figueira — Senior Forward Deployed Engineer at Salesforce in London, GB | Unifers