Luis Zepeda
Lead Product Designer @GameStop
Signup · Get unlimited contacts
WORK HISTORY
Lead Product Designer @GameStop
Currently responsible for overseeing the research, ideation, prototyping, and testing of user experiences and user interfaces for digital products on the web and mobile. I am especially passionate about critical thinking, design thinking, and interaction design to improve our overall user experiences- Collaborating with service agents and store associates to improve our customer service experience and other friction points within our brick-and-mortar locations and online shopping experiences- Radically improved GameStop’s internal service agent experience with our new customer service portal via improved user flows, accessible and aesthetic components, contextual messaging, user research and data-backed decisions- Design and execute a new Customer Service Design System - Partnering with project managers, tech leads, user research, and leadership to create meaningful experiences and impactful features on the web and mobile app for millions of GameStop users.
EDUCATION
Art Institute of Dallas
Bachelor of Fine Arts, Graphic Design
Dallas College
Associates in Applied Science, Computer Graphics
SKILLS
ABOUT LUIS ZEPEDA
From the age of eighteen, I knew that design was my passion. Since then, over a decade…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.