Luis Abril

About Luis Abril

I lead security operations for a flagship luxury hospitality property in South Beach…

Experience

1. Director of Loss Prevention

   1 Hotels

   Jan 2016 — Present · Miami Beach, FL, US

   Lead all security and life safety operations for a 2 million sq. ft. mixed-use luxury property, encompassing nearly 1,200 units between condo-hotel, hotel, residential, and 9 high-end F&B outlets along with a 400+ private members club.Manage a team of over 40 members, including recruitment, onboarding, mentorship, and performance development across officers, supervisors, and managers.Reduced incident response time and increased report accuracy through streamlined protocols and daily oversight of all LP documentation and compliance reporting.Oversaw implementation of life safety and OSHA training programs, leading monthly Safety Committee meetings and annual fire drills to maintain 100% regulatory compliance.Drove full compliance with SOPs and key control programs, cutting discrepancies by 35% through detailed audits and follow-through investigations.Served as primary liaison with insurers, risk managers, and legal counsel—resolving claims efficiently and improving interdepartmental communication on safety matters.Conducted investigations into theft, fraud, injury, and policy violations, ensuring clear documentation and supporting resolution with HR and legal teams.Modernized surveillance coverage in high-traffic guest and back-of-house areas, enhancing proactive monitoring and incident prevention.Acted as property’s on-call executive representative in guest crisis resolution—consistently achieving high satisfaction scores through empathy, follow-through, and cross-team coordination.Cultivated strong partnerships with local, state, and federal law enforcement, ensuring rapid response and proactive intelligence sharing.

Education

• Florida International University

  Bachelor’s Degree, Hospitality Administration/Management

  2006 — 2010