Luisa Depalo
Senior Implementation Manager @Maki People
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WORK HISTORY
Senior Implementation Manager @Maki People
Leading AI-driven SaaS implementations for global enterprise clients, driving a 40% reduction in time-to-hire and an 80% boost in candidate satisfaction.Managed a global roll-out for a BPO client across 40 countries, adhering to an 11-month delivery timeline.Developed and standardized onboarding frameworks for regional and global phased deployments, streamlining documentation efforts by 50%.Strengthened internal and external customer communication workflows, enhancing operational efficiency and collaboration.
EDUCATION
UX Academy
UX Design
Università del Salento
Laurea specialistica, Traduzione specialistica, turismo e multimedialità
Università del Salento
Laurea triennale, Traduzione e Interpretariato
ABOUT LUISA DEPALO
Senior Implementation Manager | Senior Implementation Consultant| SaaS|HR AI Agents
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