Luis Pucheta
Presales Consultant
- Role
- Presales Consultant at BairesDev
- Location
- Tyler, TX, US
- LinkedIn followers
- 500 followers
About Luis Pucheta
Results-driven Delivery Manager with over 15 years of experience passionately leading cross-functional teams to successfully deliver complex IT services and software development projects within budget and scope. I thrive on the challenge of transforming strategic visions and empowering teams to perform at their best, and managing project landscapes with clarity and strategic foresight.My expertise in agile methodologies (Scrum, Kanban), robust stakeholder management, and continuous process optimization consistently drives significant growth and improves operational efficiency. I\'m committed to leveraging my proven leadership skills to achieve company objectives. Always keen to connect with innovative companies focused on IT service delivery and software development excellence that are looking for a leader to drive their most critical initiatives.
Experience
Presales Consultant
Sep 2025 — Present · Tyler, TX, US
Education
Long Beach City College
Associate's degree, Computer Programming/Programmer, General
Skills
- Call Centers
- Bilingual-English/Spanish
- Customer Satisfaction
- Contact Centers
- Team Management
- Management
- Bpo
- Customer Service
- Performance Management
- Crm
- Team Leadership
- Coaching
- Change Management
- Process Improvement
- Microsoft Excel
- Outsourcing
- Brazilian Portuguese
- Business Process Improvement
- Customer Experience
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