Luis Piovesan

La Enterprise Ops Manager @Dell Technologies

São Paulo, BR

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Sep 2013 — Present

La Enterprise Ops Manager @Dell Technologies

Management of Enterprise field delivery operation in LA.

EDUCATION

1992 — 1997

USP - Universidade de São Paulo

Master Sc. Engineering, Digital Technology

1987 — 1991

USP - Universidade de São Paulo

Engineering, Electrical Engineering

SKILLS

Negotiation SkillsManagementTeam ManagementProduct ManagementIT ManagementEnterprise SoftwareIT Service ManagementServices Account ManagementErpProject ManagementBusiness DevelopmentNetworkingOutsourcingCloud ComputingSolution SellingOperations ManagementCompetitive AnalysisProject PlanningBusiness Process ImprovementService ManagementVendor ManagementSales ProcessService DeliveryCustomer Relationship Management (Crm)TelecommunicationsPeople ManagementVendor and Supplier ManagementPre-SalesCrmItilCustomer Relationship ManagementData CenterPmoPeople Management SkillsLeadershipNegotiationBusiness ProcessServices Solutions DevelopmentProcess Improvement

ABOUT LUIS PIOVESAN

Experience in Operations Management, Business Development and Customer Services for IT and Telecommunications.19-Year career developed in multinational institutions such as Promon, Motorola and Dell Computers.Specialties: Operations Management, Customer Services, Business Process and Control Improvements, System Development and Implementation, PMO & Project Management, Management of IT Services and SLAs, NOC and Datacenter implementation and management, Budgets, P&L, Cost and Payments Management, Field Services, People management and International team coordination.

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