Luis Perez

Strategic Account Manager @Applied Industrial Technologies

Assist with RFQs (request for quotes) directly from customers and from the service centers. •Plan, implement, and manage strategic account agreements and programs using high level selling and negotiating skills •Research, evaluate, generate, and establish strategic account agreements. Collect data from service centers and regional personnel to analyze potential. Work with customers regarding feasibility, opportunities, and benefits •Partner with the Strategic Business Council insuring the strongest possible return on investment on both new and contracted activity •Identify margin improvement opportunities within contracted accounts and positively impact both acquisition and rebated margins, as a result •Generate, document, and manage value-added ROI for your customers •Create and give presentations to current and potential strategic accounts; create and prepare reports as requested by customer or management •Act as a liaison between service centers and customers; assist service centers, regional and area management in selling value of agreements to local customer facilities; keep customer advised of developments; handle complaints, work with corporate, service center and customer personnel to correct problems and meet the needs of targeted customers; guide service centers regarding returns and pricing •Maintain a relationship with existing strategic accounts insuring that the terms of the agreement are both supported and adhered to