Luis Ortiz

About Luis Ortiz

A critical thinker and problem solver with 14 years of operational management experience within the logistic industry. I have had the opportunity to not only excel at what I do, but produce results for each position I have worked for. With deep knowledge of warehouse and logistics operations, I thrive in high-pressure environments, efficiently managing multiple tasks, projects, teams, and facilities. Driven by passion and motivation, I bring a strong work ethic to everything I do—traits that are invaluable and often hard to come by.

Experience

1. Operations Supervisor

   XPO

   May 2018 — Present · Bryan, TX, US

   Direct and coordinate daily logistical operations for the second largest (top 186 Fortune) provider of transportation and logistics services in North America. Responsible and accountable for the daily operations and activities, which include administration, financial, data collection and ensuring/monitoring contract performance. Adhere to and enforce all safe work practices, ensuring the warehouse is compliant with OSHA and other appropriate standards. Function as the liaison with all leads, contract, and onsite vendors. Coordinate the preparation of reports of disbursements, special analyses, and information reports for management; presents recommendations for changes and/or improvements, monetary control, and adherence to budgets.Key Contributions: Create and implement programs to improve operations; KPIs, I/b and Dispatch procedures. Monitor and support various departments of the facility including implementing communication processes. Allocate time and resources such as establishing staff work schedules, Maintaining and managing facility, supplies, and equipment in excellent and safe condition. Maintenance of a positive, open and friendly attitude and work atmosphere by creating and executing training programs and improving work ethics by coaching and implementing employee recognition programs. Coordinate, design, and implement internal financial and data reporting systems, financial controls, and management information systems.

Education

• Miami Dade College

  Associate of Arts (A.A.), Business Administration and Management, General

  2006 — 2009

• Florida International University

  Master of Business Administration (MBA), Business Administration, Management and Operations

  2016 — 2017

• Florida International University

  Bachelor of Business Administration (B.B.A.), Business Management and International Business

  2009 — 2011

Skills

• Supervisory Skills
• Sales Management
• Supply Chain Management
• Process Scheduler
• Retail
• Logistics Management
• Supply Management
• Supply Chain Optimization
• Pricing
• Microsoft Office
• Sales
• Freight Forwarding
• Shipping
• Management
• Team Building
• Distribution Center Operations
• Inventory Management
• Inventory Control
• Coaching
• Training
• Logistics
• Customer Satisfaction
• Time Management
• Business Planning
• Operations Management
• Forecasting
• Continuous Improvement
• Performance Management
• Microsoft Word
• Team Leadership
• Supply Chain
• Transportation
• Materials Management
• Warehousing
• Freight
• Microsoft Excel
• Purchasing
• Process Improvement
• Supply Chain Operations
• Leadership