Luis Morales Rapallo
Assistant Manager @WINGSTOP UK (Lemon Pepper Holdings Ltd)
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WORK HISTORY
Assistant Manager @WINGSTOP UK (Lemon Pepper Holdings Ltd)
Norwich, GB
Assistant Manager with experience in fast-paced restaurant environments, strong leadership skills, and a proven ability to optimize operations. Skilled in team supervision, inventory control, and customer service excellence to enhance overall business performance. Adept at ensuring compliance with brand standards while driving sales and operational efficiency.Key Responsibilities • Assist the General Manager in overseeing daily restaurant operations to ensure efficiency and profitability. • Supervise and train team members to maintain high standards of service and food quality. • Monitor inventory levels, manage stock orders, and control waste to optimize cost efficiency. • Ensure compliance with health, safety, and food hygiene regulations. • Support staff scheduling and shift management to maintain smooth operations. • Handle customer inquiries, resolve complaints, and enhance guest satisfaction. • Track and analyze sales data to identify growth opportunities and implement improvements. • Uphold brand standards and company policies to ensure consistency across all operations.
EDUCATION
La new cuisine
Japanese food course
IESA Panamá
Gastronomic management program
Universidad Interamericana de Panamá
Bachelor's degree International Culinary Arts, Cocina y gastronomía, general
La new cuisine
Italian food course
Quality Leadership University
English Course
Udemy and Six Sigma Academy Amsterdam
Certified Six Sigma Green Belt
Universidad de Carabobo
English course, language
ABOUT LUIS MORALES RAPALLO
BA Degree in International Culinary Arts.
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