Luis Molinari

Field Technical Support Manager @Embraer

Orlando, FL, US
EMAILS
l••••••••@embraer.com
MOBILE NUMBERS
+19•••••••44

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WORK HISTORY

Jun 2022 — Present

Field Technical Support Manager @Embraer

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US

Responsible for managing team of Customer Support Engineers and Field Service Representatives supporting Embraer commercial aviation customers in the Americas.

EDUCATION

2011 — 2013

Butler University

Master of Business Administration (MBA), International Business

1997 — 2002

Universidade Federal de Santa Catarina (UFSC)

Bachelor of Science, Mechanical Engineering

2003 — 2004

Instituto Tecnológico de Aeronáutica - ITA

Specialization, Aeronautics

SKILLS

ManufacturingLanguage SkillsProject ManagementContinuous ImprovementCustomer SatisfactionCommercial AviationAvionicsAirlinesNegotiationAeronauticsProject PlanningSupply ChainInternational BusinessAirworthinessEngineeringAerospaceLanguage DevelopmentSix SigmaAircraft MaintenanceSystems EngineeringManagementAircraftProblem SolvingBusiness PlanningPlanningAnalysisLean ManufacturingAviationCustomer ServiceTeam Leadership

ABOUT LUIS MOLINARI

Experienced Technical Support Manager with a proven track record in fostering and nurturing long-term business relationships in the Aviation Industry. A customer service manager with ability to maintain customer satisfaction, resolve problems and meet customer expectations. Expert in analyzing data, and providing superb customer communications while interacting with management and other stakeholders. Master of Business Administration (MBA) from Butler University.

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