Luis Gonzalez
4th Year Management Student at The University Of Georgia
- Role
- Server Server Trainer at La Parrilla Mexican Restaurant
- Location
- Athens, GA, US
- LinkedIn followers
- 500 followers
About Luis Gonzalez
I am a third year student at the University of Georgia, pursuing a major in Business…
Experience
Server Server Trainer
La Parrilla Mexican Restaurant
Jun 2020 — Present · Atlanta, GA, US
Managed guest relation issues such as complaints, recommendations, and accommodation requests, resulting in 4.2 + star reviews• Consistently reached up to $1200 a day in sales• Recommended nightly specials to customers and enhanced sales by 15% a shift• Directed and developed a team of 8+ servers, driving a 20% boost in guest satisfaction and a 15% drop in service issues, leveraging Aloha POS data• Achieved 90%+ retention by implementing a structured training program focused on onboarding and team engagement
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