Luis Garcia

Director of Operations @Real Healthy Habits, Llc

Huntsville, AL, US

Developed and documented standard operating procedures (SOPs) for finance andoperations, including insurance processing, QuickBooks transaction categorization,payroll management, and deposit workflows; implemented systems for batch-processingand error resolution that improved accuracy and reduced turnaround time for monthlyreconciliations.• Designed and launched a company performance portal by building a Google LookerStudio dashboard and establishing key performance indicators (KPIs) that tracked grossmargin by employee; developed an optimal patient-load model aligned with profitprojections, enabling data-driven staffing and scheduling decisions.• Increased monthly cashflow through cost-reduction initiatives, vendor contractreviews, and process efficiencies that optimized reimbursement and reduced overhead.• Managed administrative infrastructure for hybrid insurance / cash-pay programs bycreating streamlined intake, scheduling, and payment systems; integrated InBody scans,Breezing Pro testing, and Cronometer Pro subscriptions into client-facing packages,ensuring seamless coordination between dietitians and support staff.• Produced 39 client-facing and marketing videos using Adobe Premiere Pro anddistributed across Instagram and YouTube, expanding the company’s digital presence andengagement while supporting program launches.

Embry Riddle Aeronautical University-Worldwide

Master of Science in Management

The University of Alabama in Huntsville

Master of Science in Management Science- Business Analytics

Cornell University

BA

The University of Alabama in Huntsville

Graduate Certificate

Defense Acquisition University

Life Cycle Logistics (Level 1)