Luis G. D.
Technical Sales Support Engineer (Central Us, Gulf States and Latam) @I-Gard Corporation
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WORK HISTORY
Technical Sales Support Engineer (Central Us, Gulf States and Latam) @I-Gard Corporation
Mississauga, ON, CA
Maintained and expanded sales relationships with key clients across the U.S, Canada, and Latin America.• Identified prospective customers seeking to improve electrical safety and reliability within power infrastructure including generators, transformers, switchgear, and motor systems.• Assessed client technical requirements and recommended appropriate electrical grounding and protection solutions for both Wye and Delta system configurations.(HV,MV and LV Systems)• Provided application engineering support and contributed to customized product designs tailored to specific client needs.• Developed technical sales presentations, proposals, and documentation highlighting the benefits of high- and low-resistance grounding systems, load bank resistors, and power protection solutions.• Estimated project costs related to equipment installation, commissioning, and long-term maintenance.• Prepared, negotiated, and administered sales contracts while maintaining accurate customer records.• Delivered post-sales support, resolving technical issues and ensuring customer satisfaction.• Troubleshot technical problems related to neutral grounding resistors (NGR/NER) and ground-fault protection systems.• Maintained strong technical expertise to effectively communicate product features, applications, and system benefits to clients.• Developed and executed strategic sales initiatives to achieve regional business growth objectives.• Monitored market conditions, competitor activities, and emerging industry trends to identify new opportunities.
EDUCATION
Universidad Cooperativa de Colombia
Bachelor of Engineering - BE, Telecommunications Engineering
Corporación Unificada Nacional de Educación Superior CUN
No Finished, Electrical, Electronic and Communications Engineering Technology/Technician
Lambton College
Postgraduate, System, Networking, and LAN/WAN Management/Manager
ABOUT LUIS G. D.
Experienced technical sales engineer, passionate about developing new project opportunities based on the great knowledge acquired working in industries such as Oil and Gas, Mining, Utilities, Telecom, and Data Centers for almost 10 years.Good time management, team player, exceptional sales and organizational skills,ability to build lasting relationships, and strive to provide innovative solutions that drive success for my clients.
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