Luis Baquerizo
IT Strategy | Business Relationship Management | Program Director | IT Service Delivery | Digital Transformation | ITIL® | Agile/Scrum | Driving operational efficiency through technology-led change
- Role
- Senior Client Partner at Goods & Services
- Location
- Myrtle Beach, SC, US
- LinkedIn followers
- 500 followers
About Luis Baquerizo
Seasoned strategic leader with over 18 years of experience driving innovation and operational excellence in diverse private and public organizational environments. Known for my adaptability, analytical mindset and passion for leveraging technology to enhance customer satisfaction and business outcomes. I bring extensive expertise in managing IT services for complex operations, leading multidisciplinary and geographically dispersed teams and consulting in specialized areas such as Digital Transformation, AI Adoption and IT Service Management (ITSM). My leadership style focuses on fostering collaboration, building trust, aligning technology with strategic goals and delivering measurable results. I thrive in high-pressure environments, consistently turning challenges into opportunities for growth. Let’s connect to explore how I can help drive success in your organization.
Experience
Senior Client Partner
Feb 2026 — Present
Education
Tecnológico de Monterrey
International Certificate, Strategic Marketing Management
2010
Universidad Tecnica Federico Santa Maria
Master's degree, Management of Information Systems
2007
Universitat Politècnica de Catalunya
Master's degree, Strategic Direction of Information Systems
2011
Universidad Tecnica Federico Santa Maria
Engineer's degree, Management Information Systems and Services
2004
Skills
- IT Strategy
- Business Transformation
- IT Service Management
- Sap
- Business Process Improvement
- IT Solutions
- Project Management
- Sap Products
- Customer Service Management
- Business Relationship Management
- Business Partner Relations
- Service Delivery
- Service Improvement Plans
- IT Consulting
- Erp
- Process Improvement
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