Luis dos Santos
Customer Success Manager
- Role
- Customer Success Manager at Circana
- Location
- Providence, RI, US
- LinkedIn followers
- 500 followers
About Luis dos Santos
US Client Success Manager: Process-Driven Team Leader.
Experience
Customer Success Manager
Feb 2023 — Present · US
Lead a team of customer-facing Analyst across global customer base, responsible for client health and adoption- Resource planning and recruitment - Customer relationship management- Coordination and prioritization of strategic projects and initiatives- Proactively coach team enabling positive career growth
Education
Community College of Rhode Island
Associate’s Degree, General Studies
2010 — 2013
Bryant University
Bachelor’s Degree, Business Administration with a concentration in Management
2014 — 2015
Skills
- Management
- Team Building
- Social Networking
- Time Management
- Customer Service
- Public Speaking
- Microsoft Word
- Event Planning
- Team Leadership
- Coaching
- Social Media Marketing
- Powerpoint
- Microsoft Excel
- Leadership
- Social Media
- Research
- Troubleshooting
- Fundraising
- Windows
- Windows 7
- Marketing
- Microsoft Office
- Sales
- Teamwork
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