Luis Dinis

Technology Business Management Architect @St. Jude Children's Research Hospital - ALSAC

Ludlow, MA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2022 — Present

Technology Business Management Architect @St. Jude Children's Research Hospital - ALSAC

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EDUCATION

1992 — 1996

University of Massachusetts/Isenberg School of Business

B.S, Business Administration; Accounting

1992 — 1996

University of Massachusetts at Amherst - Isenberg School of Management

Bachelo's, Accounting

SKILLS

Change ManagementMicrosoft OfficeSalesSystem AdministrationManagementTeam BuildingSoftware DocumentationVisioMarketingTrainingLeadershipProgram ManagementTime ManagementCustomer ServiceProject ManagementFinancial AnalysisHuman ResourcesAccessAnalysisBudgetsFinanceRisk ManagementCall CentersProcess ImprovementVendor ManagementTechnical SupportBusiness AnalysisCoachingBusiness Process ImprovementCall Center

ABOUT LUIS DINIS

SummaryA highly motivated leader with 15 years of experience in various IT and business environments including: TBM office (most recently),Finance/Accounting, Call Centers, and management in the Voice and Messaging arenas. Possess strong analytical and reporting skills. A successful team builder who strives to deliver bottom-line results with focus on customer service and satisfaction. Builds lasting relationships with vendors, customers, and peers.Specialties: budgeting, call center, consulting, customer relations, customer service, documentation, email, fax, financial, forecasting,management, meeting facilitation, messaging, microsoft exchange, microsoft office, personnel, project management, scheduling, statistics, supervisory skills, technical support, telephone skills, voice communications, apptio, TBM, cost transparency

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Luis Dinis — Technology Business Management Architect at St. Jude Children's Research Hospital - ALSAC in Ludlow, MA, US | Unifers