Luis Diaz

Experience

1. Director of Operations

   Harlem Children's Zone

   Aug 2025 — Present · New York, NY, US

   Operations and Logistics-Oversee attendance tracking systems and manage arrival/dismissal logistics (including breakfast and after-school transitions)-Coordinate school-wide scheduling, ensuring coverage for absent teachers-Supervise non-instructional staff (Office Manager, Parent Coordinator, Deans, Counselors) and oversee non-instructional programs (facilities, supplies, events, field trips)-Monitor certification status of instructional staff, set targets, and provide updates to Central on a monthly basis-Collaborate with the health center, staff, and parents to support student appointments and service utilization-Coordinate new hire onboarding, including logistics such as bathroom keys, technology, and school policies-Manage the school website, ensuring updates and announcements are current and teachers maintain their classroom pages-Organize enrollment meetings to help meet admission goals.Culture and Community-Implement and monitor the school culture framework-Manage feedback systems (surveys, suggestion boxes) to assess teacher morale-Oversee student discipline, including handling suspension and hearing letters-Plan and execute school events-Work with Parent Coordinators to organize parent events (e.g, back-to-school night) and support PAPA board meetings and initiatives.

Education

• City University of New York-John Jay College of Criminal Justice

  Bachelor of Arts (B.A.)

  2011 — 2013

• Christopher Columbus High School

  High School Diploma

  2000 — 2004

• Fordham University

  Master of Science in Education (M.S.Ed.)

  2013 — 2015

• University of Miami

  Doctor of Education - EdD

  2024 — 2027

Skills

• Community Outreach
• Teaching
• Social Media
• Powerpoint
• Volunteer Management
• Student Affairs
• Program Development
• Nonprofits
• Microsoft Office
• Fundraising
• Event Planning
• Psychotherapy
• Student Development
• Higher Education
• Public Speaking
• Research