Luis Augusto Ortega
Senior Enterprise Account Manager
- Role
- Senior Enterprise Account Manager at Kaseya
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Luis Augusto Ortega
Kaseya is a premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBS). Through its customer-centric approach, Kaseya delivers best-in-breed technologies that allow organizations to efficiently manage, secure and backup IT. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, IT Glue, RapidFire Tools, Spanning Cloud Apps, ID Agent, Graphus, RocketCyber, TruMethods and Unitrends. These solutions empower businesses to command all of IT centrally, easily manage remote and distributed environments, simplify backup and disaster recovery, safeguard against cybersecurity attacks, effectively manage compliance and network assets, streamline IT documentation and automate across IT management functions. Headquartered in Miami, Florida, Kaseya is privately held with a presence in over 20 countries.
Experience
Senior Enterprise Account Manager
Jul 2024 — Present · Miami, FL, US
Kaseya is a premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBS). Through its customer-centric approach, Kaseya delivers best-in-breed technologies that allow organizations to efficiently manage, secure and backup IT; which involves managing and nurturing relationships with existing clients, ensuring their needs are met, and identifying opportunities for upselling or cross-selling additional products and services.As the main point of contact for assigned clients, I act as an advocate for the customer within Kaseya/Datto, ensuring that any issues, concerns or technology needs are addressed promptly.
Education
Florida International University
Master's degree, Public Health
University of Miami
Bachelor of Science (B.S.), Biology, General
2012 — 2015
Skills
- Microsoft Powerpoint
- Public Speaking
- Powerpoint
- Microsoft Excel
- Leadership
- Nonprofit Organizations
- Microsoft Office
- Microsoft Word
- Nonprofits
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