Luigi Sibilio

Role: Supply Chain Manager North America at Technogym
Location: Jersey City, NJ, US
LinkedIn followers: 500 followers

Supply Chain & LogisticsView LinkedIn profile

About Luigi Sibilio

Throughout my career in Operation, I\'ve thrived in technically complex environments where business dynamics and organizational structures constantly evolve. I am energized navigating change and implementing innovative solutions that elevate both team performance and customer satisfaction. My analytical approach to problem-solving has consistently delivered measurable improvements across service metrics while developing my teams\' capabilities. I excel in project-driven environments where I can apply my technical understanding and strategic thinking to transform service challenges into opportunities for organizational growth and enhanced customer experiences.

Experience

Supply Chain Manager North America
Technogym
May 2023 — Present
Responsible for Distribution Planning and Execution in North America (USA + Canada), here the main challenges of the role- Monitoring supply chain performance to identify opportunities and challenges aimed at maximizing customer satisfaction (lead time, on-time delivery)- Managing a team of 13 FTEs responsible for daily delivery planning activities- Developing best practices to enhance service levels and improve the overall customer experience- Driving and overseeing logistics provider performance, focusing on cost, quality, service level, and inventory accuracy- Acting as a bridge between Sales and Operations: Ensuring stock visibility, sales forecasting, resolving delivery friction, and analyzing data to improve service.Key Projects Achieved- Orchestrated customer-focused supply chain restructuring, improving delivery reliability and communication: 3 warehouse opening with 2 new logistic provider-logistic integration SAP based - Implemented a full digital documentation system for installation documents: Proof of delivery, Site Survay requirement collection- Developed comprehensive staff training programs focused on customer-first service delivery

Education

Alma Mater Studiorum – Università di Bologna
Bachelor's degree , Ingegneria gestionale/Gestione industriale
MIP Politecnico di Milano
Corso di Specializzazione di 2° livello-CS2, Executive Master in Lean Six Sigma

Skills

Gestione Supply Chain
Leadership
Strumenti Lean
Scheduling
Microsoft Office
Lavoro Di Squadra
Problem Solving
Lingua Inglese
Microsoft Excel

Contact information

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Current company

Razorpay

4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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About Luigi Sibilio

Experience

Supply Chain Manager North America

Education

Alma Mater Studiorum – Università di Bologna

MIP Politecnico di Milano

Skills

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