Luigi Schillaci
Inbound Sales Specialist @Ewood Foods
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WORK HISTORY
Inbound Sales Specialist @Ewood Foods
Huncoat, GB
EDUCATION
Edge Hill University
BSc (Hons) Computer Science
Edge Hill University
Bachelor's degree, Computer Science
ABOUT LUIGI SCHILLACI
Dedicated and results-driven Account Manager with 4+ years’ experience at Exertis UK specialising in Key Account Management, Customer Success, Customer Service Excellence and Cross-Functional Operations Support.With a strong foundation in technical knowledge from my Computer Science degree, I excel in delivering tailored solutions, managing high-value reseller relationships and resolving complex issues across logistics, finance, operations and supply chain management.I’m known for my proactive problem-solving, analytical mindset, and ability to maintain strong customer satisfaction in fast-moving, high-pressure environments. My experience spans B2B service delivery, order management, dispute resolution, CRM support and client engagement strategies that drive retention and operational efficiency.I thrive in roles that involve:• Account & Client Relationship Management• Customer Success & Journey Management• Operational Support & Process Improvement• Logistics, Couriers & Supply Chain Coordination• Technical Product Support & Reporting• Stakeholder Collaboration Across UK & International TeamsI’m passionate about delivering a seamless customer experience, building lasting client relationships and supporting organisations in strengthening their service delivery and commercial performance.
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