Luigi Fiore
Content Operations Manager - International Music Publishing @Meta
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WORK HISTORY
Content Operations Manager - International Music Publishing @Meta
Usage report verification: Assist in checking the delivery and accuracy of usage reports to our publishing partners - Claim Management: Verify inbound claims from partners and assist in the ingestion process - Cross-Functional Coordination: Collaborate with cross functional teams to help set out standardised responses to partner inquires - Frontline support: serve as the initial point of contact for partner inbound communications - Issue Triaging: Help triage issues reported by partners and work closely with engineering teams to resolve them promptly- Partner Support: Address and support inbound queries from partners, ensuring timely and accurate responses- Claims Follow-Up: Assist in following up with partners regarding outstanding claims- SFTP Checks and Delivery: Support partners with SFTP checks, ensuring claims are correctly ingested and delivered- Meeting Coordination: Organise weekly meetings to review any open questions and responses from our partners- Progress Updates: Keep cross-functional teams updated on the progress of tasks and issues.
EDUCATION
SMB: The School of Music Business
Music Publishing, Sync and Licensing
University of Rome Tor Vergata
Sound Design for Movies, TV Series and Videogames
SMB: The School of Music Business
Music Marketing & Promotion
University of Rome Tor Vergata
Music Composition for Movies, TV Series and Videogames
ABOUT LUIGI FIORE
Music industry professional with 6+ years of experience across digital operations…
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