Lucy S.

Lead Upgrade Project Manager @Trapeze Group

Toronto, ON, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Aug 2018 — Present

Lead Upgrade Project Manager @Trapeze Group

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EDUCATION

2011

George Brown Polytechnic

Certificate, Web Development

1991 — 1993

Humber College and Technology

Diploma, Office Administration-Legal

SKILLS

Change ManagementSdlcIntegrationProgram ManagementTeam LeadershipWaterfallWeb ApplicationsBusiness RequirementsProcess ImprovementSoftware DevelopmentXmlAgile MethodologiesRequirements GatheringSoftware DocumentationSoftware Project ManagementProject ManagementUser Acceptance TestingBusiness AnalysisQuality AssuranceRequirements AnalysisXhtmlCoachingDatabasesHtmlCrm

ABOUT LUCY S.

Senior Project Manager with extensive experience in Enterprise Software installations using both agile and waterfall methodologies. Superb customer management and relationship building skills. Excels in Change Management and fostering buy-in at all levels of the user spectrum. Specialties: Change Management Communication Training, Coaching and mentoring team members Requirements Gathering User Experience Documentation Database and Data Warehouse concepts Ability to interpret complex business practices

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