Lucy Liang

Director, Global Quality Assurance @Cigniti Technologies

Vallejo, CA, US
MOBILE NUMBERS
+17•••••••17

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WORK HISTORY

Mar 2015 — Present

Director, Global Quality Assurance @Cigniti Technologies

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Lead a staff of 5 Quality Team Leads and 14+ remote and off-shore team members in delivering and managing the testing for Delta Dental Sales and Implementation Application (Pega and Salesforce)- Designed the approach for User Acceptance Testing with the Business Testers. Led and facilitated the initial sessions with the Testers- Provide the direction for test planning, functional testing, regression testing, functional validation of converted data, automation for Training data…

SKILLS

Sap ProductsIT Service ManagementEnterprise Resource Planning (Erp)SapTeam BuildingTrainingBusiness Process ImprovementProject PlanningVisioItilVendor ManagementProcess ImprovementTest ManagementTest PlanningSoftware DocumentationSdlcErpPmpIT StrategyBusiness AnalysisCross-Functional Team LeadershipTest CasesSoftware Quality AssuranceProgram ManagementQuality ManagementSupply ChainChange ManagementProject ManagementIT ManagementMicrosoft ProjectSoftware Development Life Cycle (Sdlc)ManagementRequirements AnalysisMs ProjectMarketingE-CommerceBusiness ProcessIntegrationTeam LeadershipContinuous Improvement

ABOUT LUCY LIANG

Quality & Change Management * Over 20 years of solid quality assurance & change…

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