Lucy Hearson

Senior Digital Operations Manager @New Look

Watford, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2010 — Present

Senior Digital Operations Manager @New Look

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Operational and User Acceptance Test Management for a suite of International Retail Multi Channel applications and associated Apps and micro-sites. This role has encompassed Project Management, Environment & Release Management, Content Management, Change Management, GDPR/PCI/Risk, Customer Service, Third Party Management, Functional and User Acceptance Testing and general Digital Operations. Management of UAT, Training and Cutover Management for a major re-platforming project.

EDUCATION

1989 — 1993

Bournemouth University

BA (hons), Hospitality Management

SKILLS

Development ManagementTeam ManagementRoadmap ManagementRelease ManagementProduct ManagementUat ManagementTeam LeadershipTrainingManagementTestingBusiness AnalysisProject DeliveryRequirements AnalysisAcceptance TestingStakeholder ManagementMulti Channel OperationsUser Acceptance TestingE-CommerceBusiness DevelopmentChange Management

ABOUT LUCY HEARSON

An experienced Senior Digital Manager with a proven track record in the management of all…

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