Lucy Boone

About Lucy Boone

A manager once called me \"the consummate team player,\" a description I strive to embody every day. My calling as a sales engineer is to build a team, solve a problem, and create something beautiful along the way. Having started my career in account management for a tech company and pivoted into technical sales & success engineering, I\'m used to learning on my feet, a quick pace to my day, and an ever-changing environment. I am at my happiest when faced with new challenges on a regular basis and eagerly seek something to learn every day.

Experience

1. Delivery Manager

   Klarna

   Jan 2023 — Present

   I act as the technical lead for a portfolio of more than 35 enterprise-level merchants across numerous verticals, including fashion, electronics, and ticketing. I keep merchant integrations in tip-top shape by identifying areas for integration optimization like finding & resolving errors, or expanding into new channel or adding new features. I also captain an internal team dedicated to additional training and education for others working in technical functions.

Education

• Cornell College

  Bachelor of Arts; Distinction, Art History; Major Field

  2004 — 2008

Skills

• Sinatra
• Social Networking
• Social Media Marketing
• Salesforce.com
• Sales
• Sql
• Troubleshooting
• Ruby on Rails
• Account Management
• Leadership
• Windows
• Management
• Process Improvement
• Online Marketing
• Social Media
• E-Commerce
• Data Analysis
• Editing
• Facebook
• Logistics
• Training
• New Business Development
• Ruby
• Online Advertising
• Javascript
• Jquery