Lucy Y.

WORK HISTORY

EDUCATION

ABOUT LUCY Y.

Experienced, passionate and driven sales and account management professional with a proven track record of achieving goals. Customer-obsessed, and eager to find new ways to leverage my organization’s assets to drive customer satisfaction. Knowledgeable across full spectrum of group product lines: medical, dental, vision, life, disability. Currently in Senior Account Management role overseeing complex book of medical, dental & vision business. Well versed in multi-tier custom networks and self-funded arrangements. Experienced in driving new medical business for commercial middle market segment through developing successful broker/consultant relationships.Passionate about solving customer’s population health challenges and goals with CVS Health’s point solutions. While pursuing degrees in Marketing and Psychology at Penn State University, completed internships in lifestyle and travel Public Relations at leading firm Weber Shandwick, and a marketing & communications experience at Coca-Cola supporting the 2018 Beijing Olympic sponsorship. Led team within the nation’s first student-run PR organization and delivered impactful marketing consulting to local small businesses. Specialties: Account Management, B2B sales, contract negotiation, crisis communications, customer service, disability insurance, health insurance, life insurance, Mandarin Chinese, on-site marketing activations, public relations, retail sales, social media monitoring & analysis