Lucy Poole
Account Director @Glen Group Ltd
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WORK HISTORY
Account Director @Glen Group Ltd
EDUCATION
Leeds Beckett University
Facilities Management MSc, Property, commercial and finacial management, space planning, project management, environment
Loughborough University
Bachelor of Science - BS, Communication and Media Studies
Loughborough University
Bachelor of Science, Communication and Media Studies
Loughborough University
Bachelor’s Degree, Communication and Media Studies
SKILLS
ABOUT LUCY POOLE
I have 17 years’ experience in providing facilities services and account management in a corporate environment, I also have a Masters degree in Facilities Management from Leeds University as well as BIFM, LEAN, Nebosh and Level 4 NVQ Qualification in Business.I am currently the Operations Director for Glen Group Ltd. In this role I oversee the seamless management of cleaning and grounds maintenance services across 209 diverse sites. With a commitment to operational excellence, I lead a dedicated team to ensure that each site consistently meets the highest standards of cleanliness, safety, and environmental care. My role encompasses strategic planning, resource management, and the implementation of innovative solutions that optimise service delivery and drive efficiency. I am passionate about fostering strong client relationships and delivering tailored solutions that meet the unique needs of each site while maintaining cost-effective operations. Through collaboration and a keen eye for detail, I work to ensure that Glen Group continues to set the benchmark for quality service within the industry.
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