Lucy Laviolette
Aspiring Professional in Entrepreneurship and Business Technology at Miami Herbert Business School
- Role
- Box Office Representative at Miami HEAT
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Lucy Laviolette
Third-year student at the Miami Herbert Business School, pursuing majors in…
Experience
Box Office Representative
Oct 2024 — Present · Miami, FL, US
Facilitate accurate and efficient ticket sales for all HEAT games and Arena events through theTicketmaster platform, ensuring a seamless guest experience at point-of-sale locationsApply advanced proficiency in the Archtics CRM system to address and resolve complex ticketing inquiries, account management tasks, and customer concerns, ensuring a high level of client satisfactionCollaborate with internal teams to troubleshoot technical issues and provide solutions tailored to the needs of season ticket holders, members, and event attendees
Education
University of Miami
Bachelor of Business Administration - BBA
2023 — 2027
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