Lucy Fogel
Operations & Business Operations Analyst | KPI Analysis, Workforce Planning, Performance Reporting
- Role
- Assistant Manager of Operations at lululemon
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Lucy Fogel
I am a collaborative and data-driven operations professional who thrives in fast-paced, high-volume environments where performance, efficiency, and execution matter.In my current role at lululemon, I support end-to-end business and operational performance through KPI analysis, workforce planning, and financial tracking. I partner closely with store leadership to translate performance data into actionable insights, optimize staffing models, and drive consistent execution across daily operations and strategic initiatives. My work includes managing operational dashboards, monitoring sales and labor metrics, supporting P&L reviews, and leading hiring, onboarding, and team development to ensure operational alignment with business goals.I bring a hands-on, analytical approach to operations—balancing real-time execution with longer-term planning, process improvement, and cross-functional collaboration.
Experience
Assistant Manager of Operations
Jul 2023 — Present · Chicago, IL, US
Drive revenue and operational performance by analyzing KPIs, consistently achieving 100% of annual sales targets, top regional performance, and a 38% conversion rate.• Monitor real-time business conditions and leverage PowerBI dashboards and POS reporting to optimize staffing, address operational gaps, and support data-informed decision-making.• Lead workforce planning and scheduling for a 25-person team, balancing labor constraints and operational priorities to ensure consistent execution of daily operations and strategic initiatives.• Own and manage a $6K–$10K quarterly operating budget, overseeing invoices, expenses, and monthly P&L reviews to maintain financial accuracy, cost control, and alignment with business goals.• Lead end-to-end hiring and onboarding for 75+ employees over six years, facilitate weekly product and operations meetings for approximately units, and coach teams to support engagement, promotions, and consistent execution while resolving complex customer issues.
Education
DePaul University
Bachelor of Science - BS, Health Sciences - Public Health
2018 — 2020
Emory University
Anthropology
2016 — 2018
North Shore Country Day School
High School
2012 — 2016
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