Lucy Fernandez
Implementation Specialist @Outcomes For Pets Consulting
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WORK HISTORY
Implementation Specialist @Outcomes For Pets Consulting
Riverside County, CA, US
Understanding and meeting Shelter Needs: Identifying specific requirements and hownew programs or processes will address those needs. Planning and Execution: Leading implementation plans, timelines, and resourceallocation strategies. Software Configuration and Customization: Creating recommendations or directlytailoring shelter software or products to meet specific shelter requirements best. Training and Support: Providing training to staff and volunteers on how to implementnew processes and offering ongoing support to troubleshoot issues. Troubleshooting and Problem Solving: Identifying and resolving process or technicalissues that arise during the implementation process. Communication and Collaboration: Liaising between Outcomes and shelter staff andvolunteer teams to ensure a clear understanding and smooth implementation. Launch Support: Assisting with the launch of a new program, process, or system andproviding ongoing support and training after implementation.
EDUCATION
Southern Connecticut State University
Bachelors of Science, Communications/Video Production
SKILLS
ABOUT LUCY FERNANDEZ
Program Implementation SpecialistBeing a voice for the voiceless and saving them all REQUIRES listening, learning, and collaboration from all walks of life.Shelter Intake Diversion/Community Support Programming started as the (PASS) Manager with Austin Pets Alive! Providing consultations, resources, and strategic support for pets and humans to help keep 10k+ animals from being surrendered to the Texas shelter systems annually.
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