Lucy Elbaridi

Experience

1. Operations and Business Development Manager

   Loop Medical Center

   Jan 2020 — Present · Chicago, IL, US

   Supporting operations for a medical and pain management practice under the same ownership as The One Spa Chicago, providing HR, financial, and operational leadership while driving strategic growth initiatives- Oversaw daily HR functions, including hiring, onboarding, payroll, performance management, training, and compliance with OSHA, HIPAA, and medical regulations- Managed benefits programs, inventory, billing, financial reconciliation, and general administrative operations to ensure smooth day-to-day practice functions- Partnered closely with attorneys and staff to scale workers’ compensation and personal injury cases, supporting pre- and post-evaluation workflows and improving operational efficiency- Lead large-scale COVID-19 testing logistics (2020–2023) for corporate, sports, and entertainment clients, leveraging prior event planning experience to coordinate clinical staff, onsite production, compliance, and vendor management- Managed equipment valuation and online sales for liquidation of high-value lab assets following the closure of the CLIA/COLA-accredited laboratory in 2023- Oversee marketing efforts, including design and execution of printed collateral, branded merchandise, social media content, and website initiatives, integrating CRM platforms (Salesforce, HubSpot) to track partner outreach and referrals- Cultivate and maintain strong relationships with attorneys, physicians, vendors, and local business partners to support practice growth and strategic initiatives.

Education

• Ball State University

  BS, Public Relations & Marketing, Department of Journalism

  2013 — 2017