Lucy Eden
Change Manager @Novartis
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WORK HISTORY
Change Manager @Novartis
As a Change Manager, I design and deliver the change, communications, and training activities for a global Gen AI-powered knowledge management solution within the International function. My work focuses on enabling smooth adoption, building engagement, and equipping teams with the tools and understanding to harness AI-driven knowledge effectively.
EDUCATION
Oxford Brookes University
Bachelor’s Degree, Business and Management
Dean Close Foundation
A levels
SKILLS
ABOUT LUCY EDEN
Currently working at Novartis as a Change Manager, I design and deliver change, communications, and training activities for a global Gen AI-powered knowledge management solution within International. My role focuses on enabling adoption, building engagement, and helping teams unlock the full potential of AI-driven knowledge.With over 6 years of consulting experience, I’ve supported a wide range of transformation programmes across industries - spanning digital, operational, and cultural change. I bring a human-centered approach to every project, ensuring that change is not only implemented but embraced.
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